We want you to be completely satisfied with our products if you are not delighted with your purchase from RLS: www.jacketrealleather.com. We offer a 10 days return period, once the item is received by the customer and he wishes to return the items the process of returns or exchanges should be within 10 days. After 10 days RLS shall not refund or return items. The items shall not be used or damaged while in return.
We will gladly refund or exchange your order within 10 days of receipt. If you’re not satisfied, contact us at info@jacketrealleather.com, we’ll send you a return label. Please note, we can only accept items that haven’t been worn, washed, or altered, the item should be new, unused, unworn, unmarked, undamaged and contains all original tags and accessories. Repack the item you wish to return in original packaging.
If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please e-mail us info@jacketrealleather.com before committing to purchase.
RLS has absolutely free shipping policy.
HOW DO I MAKE A RETURN?
Please contact us at info@jacketrealleather.com. We’ll generate a Return Authorization Number and send you a prepaid return label. Once we receive the unworn and undamaged items, we’ll issue a refund.
RETURN ADDRESS
You will receive a return label and this will detail the actual return address and return instructions, please note that our office/address which is coming on website is not a warehouse storage location. If you lose your return label with the return instructions please simply e-mail us with your order number and, or your name and address and we will confirm the returns address and details. You can also contact us to request this information at any time.